Shipping Information

At Easivora, we offer free standard shipping on orders over $75 USD, or the equivalent amount shown in your local currency where available.

Shipping costs for orders below the free-shipping threshold are calculated and displayed at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

An order is considered dispatched once it has been handed over to the shipping carrier and tracking information has been generated.

During promotional periods, peak seasons, public holidays, or periods of unusually high demand, processing may take up to 7 business days.

Estimated Delivery Times

Estimated delivery times begin after the order has been dispatched:

• United States: 7–10 business days
• United Kingdom: 7–10 business days
• European countries: 7–12 business days
• Other supported destinations: 10–15 business days

These delivery times are estimates and are not guaranteed.

Shipping carriers may experience delays due to weather, customs clearance, seasonal demand, transportation disruptions, local delivery conditions, or other circumstances outside Easivora’s control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take up to 48 hours to appear after the parcel has been dispatched.

You can also check your shipment through our Track Your Order page.

Address Accuracy and Order Changes

Customers are responsible for providing complete and accurate shipping information at checkout.

Incorrect or incomplete information may result in:

• Processing delays
• Failed delivery
• Returned packages
• Additional shipping charges
• Order cancellation

If our system identifies a possible issue with your address, our support team may contact you for clarification. If we do not receive a response within 3 business days, we may cancel the order and issue a refund where appropriate.

To request an address change or order correction, contact:

help@easivora.com

Please contact us within 24 hours of placing your order. We will do our best to update the information, but changes cannot be guaranteed once processing or fulfillment has begun.

Delivery Delays

We work with our fulfillment and shipping partners to deliver every order as quickly as possible. However, delays may occur because of:

• Courier or transportation disruptions
• Severe weather
• Customs processing
• High seasonal demand
• Payment or address verification
• Public holidays
• Local delivery service interruptions

Exact delivery dates cannot be guaranteed.

If your order experiences a significant delay, contact us with your order number and tracking details. We will review the shipment and assist where reasonably possible.

Customs, Duties and Taxes

International orders may be subject to import duties, VAT, customs fees, or other charges imposed by the destination country.

These charges are determined by local authorities and, unless expressly included at checkout, are the customer’s responsibility.

Easivora does not control customs charges and cannot predict the amount that may be applied.

Customs processing may also extend the estimated delivery time.

Lost, Stolen or Missing Packages

If your tracking information shows an unusual delay, indicates delivery but you cannot locate the parcel, or suggests that the shipment may be lost, please:

1. Check with household members, neighbours, reception areas, mailrooms, and safe delivery locations.
2. Contact the shipping carrier using your tracking number.
3. Email help@easivora.com with your order number and tracking information.

We will review the case and assist you in contacting the carrier or fulfillment partner.

Depending on the circumstances and the outcome of the investigation, a replacement, refund, store credit, or another appropriate resolution may be offered.

Customers may be required to submit a carrier claim, written statement, or local incident report when necessary.

Easivora is not responsible for packages confirmed as delivered to the correct address when theft or loss occurs after delivery, except where otherwise required by applicable law.

Returned or Undeliverable Packages

Orders returned because of any of the following may require an additional shipping fee before they can be resent:

• An incorrect or incomplete address
• Failed delivery attempts
• Refusal of delivery
• Failure to collect the parcel
• An unavailable recipient
• Unpaid customs charges

Original shipping charges may be non-refundable where permitted by applicable law.

If a returned parcel is eligible for a refund, reasonable shipping, handling, return, or customs costs may be deducted from the refund where legally permitted.

Separate Shipments

Some orders may contain products fulfilled from different locations. In these cases, the order may arrive in more than one package and tracking information may be provided separately.

You will not be charged additional shipping fees solely because an order is divided into multiple shipments.

Shipping Restrictions

Certain products may not be available for delivery to every country or region due to carrier limitations, local regulations, battery restrictions, or product-specific shipping requirements.

Available shipping destinations and methods will be displayed at checkout.

Policy Updates

Easivora may update this Shipping Policy when our fulfillment services, supported destinations, delivery estimates, or shipping terms change.

The version of this policy displayed at the time of purchase will apply to the relevant order.

For shipping questions, contact: help@easivora.com